Shipping policy

Order & Shipping Process

Once an order is placed, we require 1 - 3 business days to process the order. Our products are shipped directly to you from our suppliers. With this way we can save large sums on layout and transport costs and offer you our products cheaper than our competitors. Please take into account a delivery time of 7 to 15 working days. Please note that sometimes there may be delays due to this method.

Have you not received your order after the delivery time or do you have other questions? Please do not hesitate to contact us!

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

What do I do if my order is lost in the mail?

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.